Instead of getting corrected from inadequate to good service. People get fed up and finally complain and the problem gets fixed back to an inadequate level of service from a crappy level of service. If there's no mechanism for correction the problem can creep and it happens more and more often. I may sound a little over-the-top, but in a situation like just happened (I got a package for someone else and drove a mile to deliver it to their house) I sent a message to the company: "Don't worry, I got this." The problem doesn't get corrected and a subtle message is sent that the occasional misdelivery is not a problem because people will pick up the company's slack. Why complain? When you run a company you need a feedback mechanism otherwise your product quality ultimately will decay. If you violate the rules of the site, your account will be transferred to read-only mode for a period of 1 to 14 days, and with repeated violation for 1 year.So I'm revisiting this now that I'm sitting at my computer and can type a little more freely.Ī big part of my frustration was my inability to reach anyone to complain about this. Redirect visitors to check tracking-numbers on websites of postal services and logistics companies that have information identical to Track24 (statuses from official sites are present on Track24), such comments will be deleted as having no value. GENERAL QUESTIONS Our FAQ page has answers to our most frequently asked questions. TRACK YOUR PACKAGE Do you have questions about your package View the status of your package and fill out an inquiry form if you need further assistance to reach our Customer Service team. Posting links to websites of postal services and logistics companies that have identical information with Track24 (if statuses from official sites are present on Track24), such links will be deleted as having no value. We’re here to help you and answer any questions you may have. The projected delivery period is displayed in the tracking number information. Wait, after a few seconds the tracking result will be displayed.ĥ. Enter the tracking number of the tracking form with the title "All In One Package Tracking"Ĥ. To track your shipment, you need to take a few simple steps.Ģ. If you want to receive more detailed information about the delivery of your order, contact the carrier / trading platform, and he will be able to competently answer all your questions. If the statuses of your order do not contain detailed information about the location of your order, we will not be able to give you more detailed information than that indicated in the statuses of logistics companies. We do not know more than what is displayed when tracking on our site. We do not sell or deliver goods and orders from online stores. The principle of operation of our platform is as follows, our service automatically sends requests to logistics companies, processes and issues them to users of our services. Our platform is designed to track the movements of postal packages and orders delivered by logistics companies. Track24 is not a logistics company, online store or trading platform. This understandably leaves customers frustrated and questioning the integrity of their services. Read this carefully before asking a question: A predominant reason LaserShip is perceived as so bad is the widespread belief that the carrier lies about delivery.
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